Posts: 1
Member Since: ‎01-24-2012
Message 1 of 2 (882 Views)

Help with older HP wireless keyboard and mouse

I have an older HP wireless keyboard and mouse ( model #5187URF2+) it is a set that came with my computer and it includes a plug in USB reciever that you place on your desk. Here is the problem the newer wireless keyboards and mouse include a USB dongle that plugs to a USB port I have tried several brands of these and they all do not work well with my computer. Each and every one I have tried causes multiple issues so i have given up on them and went back to the old wireless keyboard/mouse combo the set still works great but there are no software or driver updates available for the old wireless set when running the new Windows 7 64 bit for a multimedia computer. I get the basic typing funtions, which is great, but most of the special keys on the keyboard will not work and on the HP website the last update for my wireless keyboard and mouse were for XP which will not work. Does anyone know if  there are any updates or, if something is available that will help, or is there a manufacturer out there that still makes a wireless set that has the desktop reciever which has always worked great and never had issues like the USB dongle technology seems to have. I would appreciate any help anyone can give me on this issue.

Posts: 8,521
Member Since: ‎07-16-2011
Message 2 of 2 (839 Views)

Re: Help with older HP wireless keyboard and mouse

Not to redirect this post from wanting help with drivers for an older device but that is where I am going to take this. What are the issues you are experiencing when using a dongle or mini-dongle that comes with a wireless desktop mouse/keyboard set???


Both my wife and myself experienced lagging, skipping, stuttering, missed clicks, and missed key stokes when using a dongle plugged directly into the front or back of the computer. I tried various things related to drivers to resolve these issues but nothing corrected my problems. It wasn't until I connected a 6' USB extension cable to the dongle and placed the dongle under my monitors, near the keyboard that everything cleared up. You may want to try something like this to see if it cures your ills.




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