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Re: Ink Levels HP Photosmart 7850 (64 Views)
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Silverback_381 Student
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Silverback_381
Posts: 1
Registered: ‎05-08-2012
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Ink Levels HP Photosmart 7850

‎05-08-2012 05:56 AM

I have just finished a migration to a new HP Pro3400 Series MT with O/S Win7 Professional and with Virtual XP installed.

The printer on the old computer showed ink levels and also delivered test sheets to align by alpha/numeric codes.

Since the migration to the new system, I am not getting a reading on the ink levels and although cartridge alignment is currently fine, I am not able to align the cartridge. Other than that, the printer is working fine.

I have run a Troubleshoot and the printer is working fine.

I have uninstalled and reinstalled the software and updated the drivers to Windows 7 and the issue persists.

If anyone has any recommendations short of buying a new printer, I would greatly appreciate direction and advice.

 

Many thanks

 

(As an aside, how difficult would it be to create a Windows 7 driver for an HP Scanjet 4400c?)

 

Denis

 

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Distinguished Professor Distinguished Professor
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wb2001
Posts: 3,694
Registered: ‎09-28-2010
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Re: Ink Levels HP Photosmart 7850

[ Edited ]

‎05-08-2012 08:45 AM - edited ‎05-08-2012 08:57 AM

Silverback_381,

Welcome to the user forums. The Win7 OS installs a basic driver. There are work-arounds for you.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01874792&cc=us&dlc=en&lc=en&os=4063&product=454...

 

The last known driver for that scanner was XP.

Did you try the Virtual XP mode for that old scanner? No guarantee.

I believe in Pavlov's Law. You toss me points, and I perform better.

To say THANK YOU, press the white star on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.

PS--You can render both Solution and KUDO
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