Issues installing graphics card on a6244n

[andyh64000]

Posted this in gaming but I think it actually belongs here (sorry for the cross post)

Recently bought my son an ATI 5870 (1GB graphics card that requires 2 75W 6 pin PS connectors)

We upgraded the power supply reconnected everything and the PC will not boot (not even bios beeps). The fans all come on but the system will not book. When we put the old graphics card back in it works fine.

The computer is also running Windows 7 which was installed from a retail version.

Tried some googling and it might be a BIOS issue except that the bios update for the system won't install because is isn't offered for Win7 (I assume because Win7 didn't exist when the PC was sold).

Motherboard is P5LE-LP

Any suggestions?

[CherylG]

Could be the card is faulty. Last time I had this issue it was the case.I would contact the seller to inquire about an exchange.

[andyh64000]

Thanks for the quick reply.

I am pretty sure the card is OK...from searching the net I have found other people describing the same problem but have not found a solution. I will try the card in a different system to confirm.

[CherylG]

Testing in another machine would be a good place to start. I have seen other posts where members think it may be a PCI-E 1, 2,3 compatibility issue. Not sure which your PCI-E slot but most of the 5870's are 2.0 or 2.1 I think.

The article here states that all versions are compatible, but we have seen many post here about problems getting a PCI-E 2.1 or 3.0 work on older motherboards.

http://www.pcisig.com/news_room/faqs/pcie2.0_faq/

[Big_Dave]

Hi Andy,

See your other post.