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11-24-2011 02:45 PM
Hello everyone My cable coming out from my media bay is damaged it comes out from
the back of the unit and connects to motherboard and the power supply.
Can anyone help me with a part number or replacement?
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11-25-2011 08:45 AM - edited 11-25-2011 11:15 AM
The yellow and black wires obviously go to the 4 pin molex connector for power. The tan cable goe to the motherboard USB port. It appears the the 4 pin molex connector is not plugged into power. The 4 wire connector hanging below the 4 pin molex connector is also detached.
Did you replace the power supply?
11-25-2011 09:53 AM
Thank you for the response for your question I did not replace my pwr supply I disconnected the cable to show you
what cable is damaged. You were spot on the cable. Now that cable is damaged on the inside were connects to the
media bay usb part of it is broken Can you tell me the P/N of that cable or a replacement ?..And if you can.. what it
11-25-2011 11:14 AM - edited 11-25-2011 11:48 AM
Give HP Partsurfer a call. You should be able to refer the staff at HP Partsurfer to this link and your photos.
11-25-2011 11:44 AM
WoW...that was great I called the partsufer and they had Know Idea about this forum they can't connect to see my info
and on top of that they hanged up.....So.... NOW WHAT?
11-25-2011 11:55 AM
I have a couple of questions.
Are you using the original 300 watt power supply?
It appears that there is a NVIDIA 460 installed in your PC. Is that correct?
11-25-2011 12:33 PM
Thank you for your response this new photo shows the black usb insert that connects to the back of the media drive bay
that insert is damaged now I need the hole cable.. IT also looks like their is a fuse attached to it I need this cable if that makes any sense. please read the original request.