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Re: Modem Help On my New HP s5123w (284 Views)
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nintendo424 Student
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nintendo424
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Registered: ‎02-10-2010
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Modem Help On my New HP s5123w

‎02-10-2010 08:32 AM

I got a new HP desktop on Sunday, and hooked it up to my dial up connection. I double checked my dial in numer, username, and password for my AT&T account, clicked connect, and... Nothing. It does the hand shake noises over and over, and never connects. Can someone help? My modem is an Agere Systems PCI-SV92EX Soft Modem.

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Associate Professor Associate Professor
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Mister_Do
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Registered: ‎11-17-2008
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Re: Modem Help On my New HP s5123w

‎02-10-2010 10:51 AM

Hi nintendo424,

 

Try the steps in this HP Support Document on troubleshooting dial-up connections.

 

Let us know how it goes.

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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nintendo424 Student
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nintendo424
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Re: Modem Help On my New HP s5123w

‎02-10-2010 11:06 AM

I have tried all of those, to no avail. On the simple connection test, all of the sections passed except the actual "Simple Connection Test." I have called my telephone company, and they were of no help, either.

 

I am currently on my old eMachines (Windows XP) desktop, using the same telephone cable and wall jack I tried on my new HP computer, and they work fine on the same settings.

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