Monitor will not come on (1313 Views)
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Student
uvasag
Posts: 1
Member Since: ‎11-23-2008
Message 1 of 4 (1,313 Views)

Monitor will not come on

I have an HP Compaq desktop. I switched the PC to an older monitor to see if it was working. The older monitor came on and then I connected the original monitor back to the PC . But now the monitor will not come on. Something happened during the switch. Now none of the monitors will not come on. The yellow light comes on the monitor but will not turn green. I opened the PC but it does not have a seperate video card. The monitor card seems to be attached to the motherboard. Any suggestions. My desktop model is HP Compaq dc5000.
Professor
RasterBlaster
Posts: 2,293
Member Since: ‎11-17-2008
Message 2 of 4 (1,237 Views)

Re: Monitor will not come on

You have a business PC and this is the consumer forum. HP actually has a separate forum for your PC:

 

http://forums13.itrc.hp.com/service/forums/bizsupport/categoryhome.do?categoryId=271

 

If you see the initial setup screens but then goes blank, press F8 to enter Windows startup options and startup to VGA mode so that you change the display res to a compatible version. If you see nothing at all, you may need ot reset your BIOS (and I do not know what the key presses would be and you'll probably need to do them "blind".

... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
Top Student
Dan1771
Posts: 9
Member Since: ‎10-26-2013
Message 3 of 4 (116 Views)

Re: Monitor will not come on

im having the similar problem but  says browser cant find your link 

 

HP Support Agent
BHK6
Posts: 3,370
Member Since: ‎09-03-2013
Message 4 of 4 (94 Views)

Re: Monitor will not come on

Hi Dan1771,

 

The link you are clicking on is almost five years old. This is the new link to the Business Forums.

 

http://h30499.www3.hp.com/hpeb/

 

Thank you,

 

 

BHK6

I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue.

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