This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: New adapter plug from HP melted in my laptop (170 Views)
Reply
Student
eptept
Posts: 2
Registered: ‎11-15-2011
Message 1 of 2 (191 Views)

New adapter plug from HP melted in my laptop

My laptop (Nv54) started beeping on and off randomly.  I was advised that I needed a new adapter so I ordered one from HP.  It melted into my laptop!  I was able to get the yellow plastic out, but now what do I do?  What could be wrong?

 

Please use plain text.
Provost
Big_Dave
Posts: 17,067
Registered: ‎07-17-2009
Message 2 of 2 (170 Views)

Re: New adapter plug from HP melted in my laptop

Hi,

 

You need to contact HP Support.

 

HP's support number is 800-474-6836 or 800-HPINVENT or online here.

 

 

Please use plain text.