03-14-2014 05:44 AM - edited 03-14-2014 05:46 AM
What is the installed operating system?
Is this something recent that happened after an update or perhaps the addition of new hardware?
Have you considered using Windows system restore and choosing a restore point dated before the issue began?
Doing this will not cause any data loss and is reversible.
Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****
You can say thanks by clicking on the Kudos thumbs up icon
2014 Microsoft MVP - Microsoft Windows Expert - Consumer