01-02-2009 08:16 AM
On my brand new Pavillion Elite, I got a noisy-defective NVIDA 9500GS video card, that just got worse-constant.
What is the usual outcome in these cases? Do the replacement cards work perfectly, or do they eventually go bad too?
On custom models, is it possible to upgrade to a different brand/model of video card, during the repair?
01-02-2009 09:43 AM
The fan on the video card is noisy. Sometimes when you put the computer on the side the noise goes away temporarily.
I believe the card should be replaced.
You could buy another video card like the 9600GT or 9800GT from newegg.com if you can't get the 9500GT replaced.
01-09-2009 07:17 PM
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02-05-2009 02:36 PM
You can replace the fan with a fanless heatsink for around $35:
There is a capacitor on the card that gets in the way so you have to file down about 1mm of the heatsink. Other than that, it was an easy install.
10-16-2009 09:20 AM
I have a Pavillion Elite m9552p which started making a loud noise from the video card fan. It was warrantied by MSI. I got help through HP chat here is a link to the MSI replacement program https://9500replacement.msicomputer.com/ . I am on hold with MSI. I can't tell the Zero's from the 0's on the serial numbers.