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Top Student
Kurt55436
Posts: 5
Member Since: ‎01-02-2009
Message 1 of 6 (3,023 Views)

Noisy Defective 9500GS Video

On my brand new Pavillion Elite, I got a noisy-defective NVIDA 9500GS video card, that just got worse-constant.

 

What is the usual outcome in these cases? Do the replacement cards work perfectly, or do they eventually go bad too?

 

On custom models, is it possible to upgrade to a different brand/model of video card, during the repair?

Associate Professor
c0rnel
Posts: 1,250
Member Since: ‎11-21-2008
Message 2 of 6 (3,009 Views)

Re: Noisy Defective 9500GS Video

The fan on the video card is noisy. Sometimes when you put the computer on the side the noise goes away temporarily.

 

I believe the card should be replaced.

 

You could buy another video card like the 9600GT or 9800GT from newegg.com if you can't get the 9500GT replaced.

Honor Student
CFS1961
Posts: 2
Member Since: ‎01-06-2009
Message 3 of 6 (2,926 Views)

Re: Noisy Defective 9500GS Video

I am now on my second 9500GS and it started making noise 1 week after installing it.
Provost
CherylG
Posts: 22,014
Member Since: ‎11-12-2008
Message 4 of 6 (2,871 Views)

Re: Noisy Defective 9500GS Video

Read through this thread:

 

 

http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1272616


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Student
jywang
Posts: 1
Member Since: ‎02-05-2009
Message 5 of 6 (2,621 Views)

Re: Noisy Defective 9500GS Video

You can replace the fan with a fanless heatsink for around $35:

 

http://www.newegg.com/Product/Product.aspx?Item=N82E16835118029

 

There is a capacitor on the card that gets in the way so you have to file down about 1mm of the heatsink.  Other than that, it was an easy install.

 

John

Student
isothirsty
Posts: 1
Member Since: ‎10-16-2009
Message 6 of 6 (1,304 Views)

Re: Noisy Defective 9500GS Video

I have a Pavillion Elite m9552p which started making a loud noise from the video card fan. It was warrantied by MSI. I got help through HP chat here is a link to the MSI replacement program https://9500replacement.msicomputer.com/ . I am on hold with MSI. I can't tell the Zero's from the 0's on the serial numbers.

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