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04-11-2012 11:06 PM
I just replaced the damaged hard drive in my m370n desktop running XP 32 bit. Upon startup a message pops up saying new hardware is found (PCI simple communications controller). When I select find driver, none can be found. Nothing but the hard drive was replaced.
There is now a yellow exclamation point in the device manager next to the entry "other devices". Clicking on this entry gives you PCI simple communications controller.
I've searched far and wide for the driver for this, to no avail. Can anyone help me?
04-12-2012 04:48 AM
It means that the drivers have not been installed. Look on this page: http://h10025.www1.hp.com/ewfrf/wc/softwareCategor
Start with the chipset driver install (look under the "Original Drivers") and then do the others. Once all are installed, it should be able to look for drivers on the net.
04-12-2012 09:56 PM
I had gone to that page and installed all the applicable updates. I then went to my device manager and updated the drivers for everything.
This did not cure my problem, but I did find something. In the heading" IEEE 1394 BUS HOST CONTROLLERS" when I selected this and scanned for hardware changes it came up "PCI simple communications controller."
When I selected the + sign next to IEEE1394 BUS HOST CONTROLLERS, Texas Instruments OHCI compliant IEEE 1394 HOST CONTROLLER came up. When this was scanned for an updated driver, no better match could be found. When I scanned it for hardware change, I got the PCI simple communications controller "cannot install hardware message".
Could this mean that the driver for the IEEE 1394 bus host controllers is corrupt?
Thank you for your help.
04-13-2012 04:36 AM
I see. The IEEE 1394 BUS HOST CONTROLLERS is usually a firewire card and the driver for that is typically contained in the Windows database. That particular driver seems to be illusive, however. If the firewire adapter does not work and the driver cannot be located (Google for the driver) then replace the device with a addon PCI card.
Here is some help on how to search for the driver
1) go into Device manager again
2) Right click on the 1394 device
3) then properties, then the detail tab
Show the "Device Instance Id" copy that and search for the driver on Google or your favorite search engine.
04-14-2012 09:50 PM
I did as you said and found the driver through Google. I downloaded and installed it, but the problem was still there.
So I got creative. I removed the media card (probably not the correct term, it's the card with the television and radio connections on it), restarted the computer to see if the error message appeared. I did this with all the cards, the modem card being last.
When I removed the modem card and started the computer the error message didn't appear. I bought a new modem card locally and installed it. The error message is now gone. I guess after nine years my modem quit working, and chose to do so just when I replaced the hard drive. Perhaps it quit working long ago, but the error was lost in a bad hard drive sector? Who knows. Oh...my modem is once again listed on my directory.
Thanks for your help.