Pavilion FRONT Ports & Card Readers Don’t Work ! H-E-L-P Please ! (2544 Views)
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Top Student
ClaudeBoutch
Posts: 8
Member Since: ‎08-10-2009
Message 1 of 5 (2,544 Views)
Accepted Solution

Pavilion FRONT Ports & Card Readers Don’t Work ! H-E-L-P Please !

Hi,

Can someone have the clue and answer to cure to my problem ?

It’s been a while since these ‘Sockets’ haven’t been working

The Desktop is :

HP Pavilion Elite m9177c

-

The Problem ’Lies on the Front Area’ :

The ‘Flash Card Reader’ and

the Front ‘Jacks’ (Firewire Port, USB ports Audio Jacks, Audio/video Inputs)

They Don’t Work.

But a Plug-In 'L.E.D. Lamp' in the 'USB' Ports works, but aren't reconized by the comput ?

Can someone guide me to this Fix ?

------------------------------------

Thank You,

And may God Bless

Top Student
ClaudeBoutch
Posts: 8
Member Since: ‎08-10-2009
Message 2 of 5 (2,521 Views)

Re: Pavilion FRONT Ports & Card Readers Don’t Work ! H-E-L-P Please !

Hi, I’m trying to find the problem.

I’ve check the ‘USB Drivers’ and seem there up to date !

-

Any Clue ? . . Anyone ?

-

I would appreciate your guidance

------------

Many Thanks And, may God Bless

Claude

Professor
RasterBlaster
Posts: 2,293
Member Since: ‎11-17-2008
Message 3 of 5 (2,517 Views)

Re: Pavilion FRONT Ports & Card Readers Don’t Work ! H-E-L-P Please !

[ Edited ]

Usually the memory card reader and the front USB ports connect into a header (a set of pins) on the motherboard. To me, it sounds like a loose connection.

 

What I would do if I were you.

 

Go to the PC model number support site - search HP.com for your model number and click Support and Troubleshooting.

Find the motherboard specification in the product information link.

Look at the layout diagram to show you where the USB header is located.

Turn off the PC and unplug the power cord.

Remove the side panel.

Find the connector cable that runs from the front of the PC to the USB header and unplug it from the motherboard.

Look for bent pins (just in case).

Make sure the cable rests off to the side, out of harms way, and plug the power cord back in.

Turn on the computer and let Windows sit open for a few minutes.

Shut down Windows - Select Start and then Shut down.

Unplug power cord.

Plug the USB cable back into the header on the motherboard - make sure it is fully seated.

Replace the side panel.

Connect the power cord.

Turn on the computer.

 

If the USB ports still do not work, then there might be something seriously wrong with USB device enumeration in the Windows Registry. Use System Restore to (hopefully) go back to a time when the ports were working correctly.

Message Edited by RasterBlaster on 08-11-2009 03:55 PM
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
Top Student
ClaudeBoutch
Posts: 8
Member Since: ‎08-10-2009
Message 4 of 5 (2,458 Views)

Re: Pavilion FRONT Ports & Card Readers Don’t Work ! H-E-L-P Please !

RasterBlaster, Many Thanks,

The USB Cable wasn't plug-in correctly

Bravo, Good Work !

Student
kathadin
Posts: 1
Member Since: ‎08-30-2009
Message 5 of 5 (2,376 Views)

Brand New! Pavilion s5150t Card reader light is steady green

Hi if someone can help, that would be great. I have never used a card reader before but I suppose it should be really simple. When I put my card into the reader it stays a steady green light, but there is no information coming up for a drive. I am using windows VISTA am I doing something wrong?
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