Presario CQ70 not starting up

[Leder]

Computer cannot start up. Automatic start up repair cannot solve the issue. Description of problem: StartupRepairV2 AutoFailover 6.0.6001.18000.6.0.6001.18000 6 45879 NoRootCause NoRootCause 0 1 SystemRestore 0 6.0.6001.2.1.0.256.1 3082 Would appreciate any help of how to solve...have all family photos etc on the pc!!!

[DavidPK]

Hi,

Before trying anything else, see if you are able to access and back-up your files using the procedure detailed below.

One possible way to try and retrieve your files from a non-booting drive is to follow the procedure in the link below.  The Ubuntu operating system CD you create can run from the CD alone ( ie it doesn't have to install on the Hard Drive ) and can be successful in retrieving data even from a failing Hard Drive.  When you've created the CD, follow the instructions and see if you can back up your existing files. 

http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windo...

If you have successfully backed-up your data, when done, remove the Ubuntu disc and run the tests shown below.

Shut down the notebook.  Tap away at f10 as you start the notebook to enter the bios menu.  Under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory.  Post back with the details of any error messages.

Regards,

DP-K

[Leder]

First off. Many thanks. Will get kudos for this. The Ubuntu link and back up worked. Took some hours to get the 250 GBs backed up. But I am happy. Now just tried to get the diagnostics going by tapping F10 on start up. And windows booted up!!?? So I guess the question is now how to run the diagnostics that you suggested before, from windows.?

[Leder · Accepted solution]

Boy, this could be embarrassing. Just opened the HP total care advisor and can see that C: drive is 99% full....so I guess this is the problem? Apart from deleting files or programs not needed...any recommendations for doing that?

[DavidPK]

Hi,

Well it's good to hear that Windows has started up

As a rough guide, Windows requires ( or at least prefers ) to have a minimum of 15% free space on the HDD.

First, I would try cleaning up unnecessary temporary files as follows.

1.  If you have a large amount of Video files, delete any you can do without.

2.  Download and install ccleaner on the link below.

http://www.piriform.com/ccleaner/download/standard

When installed, launch the utility, click the 'Analyze' button and when it has finished checking the drive, click the 'Run Cleaner' button.

3.  Follow the guide on the link below to run Windows Disk Cleanup utility - note: as advised, do not check 'Hibernation File Cleaner' and ignore Step 6 for now.

Windows Disk Cleanup.

After this has completed, click the Start Menu, open Computer and check the available space on Local Disk C.

Let me know how this goes.

Regards,

DP-K

[Leder]

All seems good now. Deleted and put movies on external drive. Now have 87GB free of 287 GB. Many thanks for your help

[DavidPK]

Hi,

You're welcome

All the best,

DP-K