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10-01-2009 04:23 PM
I have an HP IQ816, and my hard drive failed recently, just as other posts have described, with a BIOS-HD2 error indicating the hard drive was not being detected. I downloaded the HP26 "patch" file (sp40966.iso) for the Seagate 7200.11 model ST3750630AS, burned that one file to disk on another computer and then tried to reboot from that disk in the floppy drive of my dead IQ816. I even tried altering the setup menu to make sure the boot priorities were reset to consult the floppy drive first. NOTHING.
It seems obvious that the ISO file (which is basically a patch as I understand it) cannot reboot the hard drive out of its BSY state. Has anyone tried this and succeeded? If so, can you give the details of how this worked for you? If not, maybe this is not a good option for those whose Seagate crashes in the future under these same circumstances.
Can anyone tell me from their experience. . . is my only recourse now to install a new hard drive and have the data read from this crashed drive?
I do not have the ability or patience to follow the detailed instructions for reading the data from the BSY Seagate drive myself, and will have to pay someone to do this. Has anyone found someone knowledgable at the MicroCenter in Rockville, MD (or anywhere) who can do this with a minimal amount of explanation?
Many thanks in advance!
10-01-2009 04:33 PM
Once your HDD has crashed, HP26 "patch" file is useless. The only way is to unbrick your HDD by diy or by a specialized technician.The BIOS-HD2 basically means that your HDD is locked into a busy state. It is unaccessible by any classical means (like put the crashed HDD as a slave drive.
I don't know if your computer is still under warranty but be aware that HP will not pay any recovery data.
10-01-2009 05:01 PM
10-01-2009 06:22 PM
10-01-2009 06:31 PM
10-11-2009 12:57 PM - last edited on 10-11-2009 05:11 PM by WendyM
11-23-2009 10:19 PM
this should totally be in the software/drivers download section for computers such as mine that were made during that time period!
thanks for the update, I never would have knew it existed if I didn't bother to come to the forum AND click on this topic
12-19-2009 02:06 PM
I have a HP m8425f desktop PC with 2 ST3500620AS in RAID0.
Recently my read/write speed has significantly dropped down. (read 3Mbps)
I have downloaded sp40966.exe firmware upgrade. Tried to upgrade and received error 9996.
So I manually created disk from ISO image in temp folder. Rebooted the PC, but upgrade tool saying that I have up to date firmware on my hard disk.
It's impossible to use PC with such read/write speeds.
What can I do?
12-21-2009 11:14 PM - edited 12-21-2009 11:32 PM
I just bough a recertified e9107c from Newegg. I put Windows 7 on it, and when I run the file at the beginning of the thread I get a 9998 error stating "Your system does not meet the operating system requirements." Is there a way for me to check if I have a potentially bad drive (these drives were apparently fixed in the 7200.12 versions). Does anyone know a way I can run the file from the OP? Thanks.
Edit: My firmware shows up as HP22 in Seatools. I'm probably screwed if I can't update it.