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Top Student
luffy
Posts: 5
Member Since: ‎06-17-2012
Message 1 of 9 (1,789 Views)

Problem with 802.11n wireless LAN card

[ Edited ]

ok so recerntly i not long cleaned out my HPE-340uk and just when i was putting the last piece back togehter IE - the top pannel back into slot i kinda cliped this small component that seems to be stuck down with a black sort off sponge that seems to be glued or something to the case

 

i checked to see where the wire is leading considering it leads down into the case and found out its connected the the 802.11n Wireless LAN card ive also noticed that my internet connection drops below 3 bars when really it should be 5 bars all the time

 

is this a matter that can be solved by my self or do u have to send the PC back to HP

 

my computer is a HP pavilion HPE-340uk

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Big_Dave
Posts: 20,328
Member Since: ‎07-17-2009
Message 2 of 9 (1,769 Views)

Re: Problem with 802.11n wireless LAN card

[ Edited ]

Hi,

 

The problem description is a bit vague.

 

Typically the wireless LAN card has two wires running up to the top of the PC  under under the top cover. It should not be a big deal to repair the issue.

 

This article is for a slightly differnet model PC but it's close to what you want to do.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
luffy
Posts: 5
Member Since: ‎06-17-2012
Message 3 of 9 (1,751 Views)

Re: Problem with 802.11n wireless LAN card

[ Edited ]

this is somewhat not really my problem i only have 1 wire connected to the LAN and it goes to the very top front of the PC just as seen in the video my problem is how do i fix it i seem to have nicked the reciver  and now what usd to be stuck down by that black foam thing its not unstuck and ever so forth my internet and not been very crap i cant even get a great ping in games anymore

 

can i just stick it down with glue to something or dose it have to be something else

 

 

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Big_Dave
Posts: 20,328
Member Since: ‎07-17-2009
Message 4 of 9 (1,739 Views)

Re: Problem with 802.11n wireless LAN card

Hi,

 

The service procedures for the wireless LAN card are quite specific.  There should be two wires going to the top of your PC for a wireless LAN card. Your issue must be with some other component inside the PC.

 

Post some images of the issue.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
luffy
Posts: 5
Member Since: ‎06-17-2012
Message 5 of 9 (1,731 Views)

Re: Problem with 802.11n wireless LAN card

[ Edited ]

I never really knew that there where to wires going up to the top i only have one and its connected to the right side

 

its wierd now cause i did not know i should have had 2 antennas

 

il work on getting some screen shots

 

but all im really trying to figure out is can i fix this problem my self or not

 

all thats really happend is that the reciver at the top

 

like this Removing the screws

 

all that is happend is that that black foam thing thats stuck to both the base of the antenna and that thin strip of metal above the base has basicly come unstuck from the bottomand im trying to find a way to fix it do i need a new one or can i simply glue it back on

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Big_Dave
Posts: 20,328
Member Since: ‎07-17-2009
Message 6 of 9 (1,727 Views)

Re: Problem with 802.11n wireless LAN card

[ Edited ]

Hi,

 

Doesn't the wireless LAN card have taps for two leads?

 

You only have one wire going to top?

 

How did the screw get sheared off?  That would almost seem impossible to do.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
luffy
Posts: 5
Member Since: ‎06-17-2012
Message 7 of 9 (1,718 Views)

Re: Problem with 802.11n wireless LAN card

[ Edited ]

No its not the screw like i said its the black sponge thing that stuck to the base of the antenna and the thin strip of metel

Top Student
luffy
Posts: 5
Member Since: ‎06-17-2012
Message 8 of 9 (1,716 Views)

Re: Problem with 802.11n wireless LAN card

[ Edited ]

c02881435

forget about the red Arrow as the arrow dose not pose my problem

 

see in the red circle you see a sponge like material connected between the base of the antenna and the thin strip of metal at the top and it seems to be glued down but not sure what , my problem is that that the sponge and became unstuck from the base meaning it no longer sticks anymore and im trying to figure out a way to reconnect it

 

also about the 2 wires i only really have one like i said i did not know there where suppose to be 2 maybe on other models of the HPE but considering i got this PC refurbished would that explain why

 

 

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Big_Dave
Posts: 20,328
Member Since: ‎07-17-2009
Message 9 of 9 (1,709 Views)

Re: Problem with 802.11n wireless LAN card

Hi,

 

If the wireless LAN card has two taps as shown in the video, then order an replacement antenna from HP.

 

 

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
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