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Honor Student
Optiplexsx280
Posts: 3
Member Since: ‎03-19-2014
Message 1 of 5 (161 Views)

Reinstalled windows and I'm unable to connect to internet

Missing ethernet controller
Multimedia audio controller
Video controller
Video controller ( VGA Compatible )

I have a 2 CDs from a previous computer
- re installation cd ( Microsoft windows xp home edition - including service pack 2
- dell dimension resource cd
( contents ..device drivers , diagnostics and utilities, computer documentation
.

Can anyone please help. I really need internet access ASAP for college
Honor Student
Optiplexsx280
Posts: 3
Member Since: ‎03-19-2014
Message 2 of 5 (157 Views)

Re: Reinstalled windows and I'm unable to connect to internet

* service tag - 481BC51
Optiplex SX280

I have access to a friends laptop and have a external hard drive . So if I need to download and install anything please specify.
Provost
Paul_Tikkanen
Posts: 41,093
Member Since: ‎07-13-2010
Message 3 of 5 (146 Views)

Re: Reinstalled windows and I'm unable to connect to internet

Hi:

 

Are you aware that you have a Dell PC and not an HP one?

 

Please post the hardware ID's for the devices needing drivers.

 

To do that, click on each device needing drivers in the device manager, then click on the Details tab.

 

Post the string of characters that start with PCI\VEN and I will go to the Dell support site and post the links to the drivers you need.

 

In the future, you may want to consider visiting the Dell Community Forum for your Optiplex PC, of which I am also a member.

 

http://en.community.dell.com/support-forums/desktop/

 

 

 

 

Honor Student
Optiplexsx280
Posts: 3
Member Since: ‎03-19-2014
Message 4 of 5 (110 Views)

Re: Reinstalled windows and I'm unable to connect to internet

Ethernet controller
VEN_14e4&dev_1677&subsys_01791028&rev_01\4&1d7eff9e

Multimedia audio controller
VEN_8086&dev_266e&subsys_01791028&rev_03\3&172e68dd

Video controller
VEN_8086&dev_2782&subsys_01791028&rev_04\3&172e68dd

Provost
Paul_Tikkanen
Posts: 41,093
Member Since: ‎07-13-2010
Message 5 of 5 (108 Views)

Re: Reinstalled windows and I'm unable to connect to internet

[ Edited ]

Hi:

 

Below are the links to the drivers you need for your PC:

 

Video controller:

 

http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=R126541&fileId=2731114385&...

 

Ethernet controller:

 

http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=2X35W&fileId=2731108383&os...

 

Multimedia audio controller:  There is no driver on the PC's support and driver page.

 

Try the one from the Dell Dimesion 4700 which has the same Intel chipset as yours.  I see the hardware ID for your audio chip in the smwdmCH6 setup information file.

 

http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=K4JGP&fileId=2731107785&os...

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