Removable storage blunder

[Twang232]

Hi everyone I wonder if anyone can help............. I was trying to plug my HP removable storage device HD16000 to my computer but put the wrong voltage adapter 9V in at first when I changed the correct voltage adapter 12V the unit started to smoke and smell of burning.  My question is, is it irreparable now or can the contents on the drive still be retrieved??

Please help

[erico]

What is the part number (p/n) on the unit?

Where was the smoke coming from?

Was it the power adapter or the storage drive?

Since you use the word blunder it makes me think that you inadvertently broke something. That happens to everyone.

You can remove the drive from the device and put it in an appropriate enclosure and then coonect it to your PC to see if the drive is still operable. If it is then you shoud be able to retrieve your data. 

[Twang232]

Thank you so much for responding Dean

the PN is PE503A#B19, the smoke was coming from the unit its self.  Do you think that putting the incorrect adaptor on it fried it to oblivion ......... Please say no........

[erico · Accepted solution]

If smoke came from within the device itself then some internal components went up in smoke. It is not likely that the hard disk itself is dead as it is seperately connected on a data and power bus internally to the circuitry inside the personal media case.

Is the media drive still under warranty?

Were you using the included software to backup files or did you use the device as a basic external usb harddrive?

If you were using it as a basic external usb harddrive then this it is pretty simple.

It is a matter of removing the internal hard disk and putting the hard disk in an enclosure that matches the tye of hard disk. I am not aware of which type was used. There are two types that consumer products have. The older IDE hard disks and the more current SATA hard disks. We won't know that until it is opened up and investigated by yourself. if you don't feel comfortable doing that, then by someone else whose skills you trust.Unfortunately the following video des not show which interface or type the hard disk is.

[Twang232]

Wow can't thank you enough, I was going to bin it, cheers for this going to take it to a friend to do it for me.  I'm made up, thanks again )