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02-23-2012 02:03 PM - edited 02-23-2012 02:05 PM
If the drive is new with no data on it then you need to initialize the drive while you are in Disk Management. Go to Disk Management, right mouse click on the drive and init/format the drive and assign a drive letter.
You might also need to go into the Control Panel----> Folder Options --> view tab and make sure that Hidden folders and drives is checked.
02-24-2012 08:57 AM
I solved the problem myself. When I talked with an HP support man, he found 128 event problems dating back to October 2011 and tried to sell me an expensive bunch of McAfee stuff, but I said no thanks. I bought the computer on February 18 as a refurbished unit from Fry's. Although it may have been refurbished by HP, there were still a lot of bad stuff on the computer dating back to October 2011. So, being a brand new computer, I reformatted the hard drive, reloaded the Win 7 stuff and eliminated all the bad stuff sitting in events viewer and everything has worked fine since.