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08-03-2012 11:08 AM - edited 08-03-2012 12:44 PM
Here is the software to reformat and install the OS.. Read all of the page, as it gets dicey:
To say THANK YOU, press the white star on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.
PS--You can render both Solution and KUDO