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rob3119
Posts: 1
Member Since: ‎02-07-2009
Message 1 of 4 (8,806 Views)

TSST corp CD/DVDW TS-H552L

I have had my HP a1230n desktop for 3.5 years.

I have never burned a CD or DVD with the DVD-R drive which came with the desktop.

I never even tried. Recently I purchased an album on iTunes and wanted to burn a CD of the album.

So, my first attempt in 3.5 years to burn a disc failed.

The device ejects and spins discs but cannot read anything or burn anything.

Any suggestions?

 

The model is TSST corp CD/DVDW TS-H552L and i cannot find any updated drivers [for free] on the net.

 

If the laser is dirty will the device manager indicate so or will it still say that the device is working properly?

 

Thanks!

 

Regents Professor
TheOldMan
Posts: 4,362
Member Since: ‎12-31-2008
Message 2 of 4 (8,786 Views)

Re: TSST corp CD/DVDW TS-H552L

Well, it seems others are having a similar problem.  See here:

http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447626+123403959200...

With DVD writers so inexpensive, it is just not worth the trouble messing with a unco-operative drive.  Get a new Samsung writer.  I think your unit can use either IDE or SATA drives.  See what port your old one used and replace the DVD drive.

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Rixander
Posts: 881
Member Since: ‎11-26-2008
Message 3 of 4 (8,784 Views)

Re: TSST corp CD/DVDW TS-H552L

i would first try a disc cleaner made for those dvd player and burners

hope that works

and if that does not work

check for the burner software update

if all fails replace the disc drive

they are not expensive to replace

prices are resonable now

 

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1badGuard
Posts: 2,491
Member Since: ‎12-09-2008
Message 4 of 4 (8,782 Views)

Re: TSST corp CD/DVDW TS-H552L

Yes, It will still read the drive is working properly(driver related). When the drive goes bad it does not corrupt the driver.

 

TheOldMan is correct. Time to buy a new one.

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