USBs not working

[fernipascual]

Model: Pavilion a1630n desktop

Windows XP Media Center Edition

Service Pack 3

Hi:

The USBs are not working properly.  They seem to stop working shortly after start-up.  To make them work momentarily I have to disconnect the device and connect it again.  For example, to make the mouse and keyboard work, I have to disconnect the device from the USB, wait for the computer to make the noise it makes when you disconnect a device, then connect it again.  If I stop moving the mouse, then I'm done;  I have to disconnect and connect it again.  It does not recognize the printer after a few minutes or the external drive.  NOTHING!  It's very frustrating.  It's also 5 years old.

I used the PC recovery option to see if any new installs where causing the problem, but that did not help.  I am at a loss now.  Don't know if I should throw it away, take to the shop.  So I decided to come here as a first step.

Thanks

[Paul_Tikkanen]

Hi:

See if installing the chipset driver works for you.

http://www.nvidia.com/object/nforce_nf4_winxp32_8.26_11.09.html

Paul

[fernipascual]

That didn't work.  Still the same problem.

[Paul_Tikkanen]

Well, since you did a factory reset, and even installing the chipset driver doesn't help, I would have to conclude there is some kind of hardware malfunction but I would have no idea how or where to look.