02-13-2012 01:42 PM
Is the USB port working with other devices? I've had this problem with USB memory card adapters before. In my case it's always the adapter's fault (or rather my fault for buying cheap adapters off ebay). But I can usually get them to work by plugging them in and out a few times, maybe jiggling them a bit. Not an elegant solution by any means.
Clicking "Accept as Solution" on a reply that solves your problem makes it easier for other people to find solutions.
I am an HP employee.