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Wireless adapter issue - HP m9510f (616 Views)
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sky_ksw Top Student
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sky_ksw
Posts: 5
Registered: ‎02-04-2011
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Wireless adapter issue - HP m9510f

[ Edited ]

‎02-04-2011 05:00 AM - edited ‎02-04-2011 05:01 AM

Hello!

I own m9510f Elite Series and I've been experiencing this problem since I upgraded to Windows 7

 

Basically, system crashes, freezes, presents blue screen, and restarts itself and so on. After some investigations, I found out that Atheros Wireless Adapter is the problem. I tried disabling the adapters in a safe mode and boot, and system does boots fine but this is only solutions I've found so far.

 

I am planning to format and re-install Windows but I'm afraid that I will be experiencing this issues again. Please help me!

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Big_Dave
Posts: 17,067
Registered: ‎07-17-2009
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Re: Wireless adapter issue - HP m9510f

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‎02-04-2011 06:34 AM - edited ‎02-04-2011 06:35 AM

Hi,

 

Try an updated Atheros wireless adapter driver.

 

PC Wizard will tell you what model of Atheros adapter is installed in you PC.

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sky_ksw Top Student
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sky_ksw
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Registered: ‎02-04-2011
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Re: Wireless adapter issue - HP m9510f

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‎02-04-2011 10:21 PM - edited ‎02-06-2011 01:23 PM

Updated the driver.

However, various problem still exists.

 

1) System won't detect the adapter even in a safe mode.

2) Sometimes, system does starts fine but won't detect the adapter.

3) Boots fine but after or during the Welcome screen, driver crashes and freezes the system and I have to force shut down with power button or system restarts itself.

 

Anyone can help me please? :smileysad:

This is just screwing up my whole system.

 

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kozy83 Student
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kozy83
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Registered: ‎08-13-2011
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Re: Wireless adapter issue - HP m9510f

‎08-13-2011 12:23 PM

hi, how are you?  I have that exact same computer, what about just 2 years ago.

 

As of about 2 weeks ago (and of July 2010), my PC started acting up.  One day, after turning on the normally, Windows 7 stated that it recovered from a  Werfault.exe crash but it worked fine all day.  Starting from the next day on, it kept freezing up. 

I did, crash report which stated that an error occurred with WUDFhost.exe. 

 

I ran numerous hardware tests on components like my RAM, CPU, and graphics card.  I decided to first start updating the graphics card.  With the newest driver, it only freezes the first time.  I thought it might be my power supply, but I noticed the wireless blue light was not lit.   I seem to have the same issue – as long as their wireless light is off, my HP seems to work fine. 

 

P.S.  when the blue light is off, does your computer detect it under device manager or wireless adapters?

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