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- Z400 can't see full 4TB HDD
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01-12-2014 03:04 AM
The Bios - 786G3 v01.17
The operating system - Windows 7 Ultimate N 64 bit service pack 1
HDD - Western Digital WD SE WD4000F9YZ - Hard drive - 4 TB - internal - 3.5" - SATA-600 - 7200 rpm
Can anyone please tell me what I need to do to get it to see the full capacity?
Is there a specific SATA port I need to plug the HDD into if it is over 2TB or does the hardware just not support it?
Thank you for any help.
Solved! Go to Solution.
Accepted Solutions
01-12-2014 11:46 AM
Hi,
The following shows you how to initilize/initialise the HDD before you can use (full screen shots too):
http://support.microsoft.com/kb/2581408
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-12-2014 03:37 AM
Hi,
The following link will explain why and how to overcome the 2.something limit:
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-12-2014 05:28 AM
Do you know if the Z400 has the ability to support larger than 2TB drives?
01-12-2014 11:46 AM
Hi,
The following shows you how to initilize/initialise the HDD before you can use (full screen shots too):
http://support.microsoft.com/kb/2581408
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-13-2014 12:46 PM
An extremely simple solution in the end. It's a pity the guy on the Western Digital support desk I phoned didn't tell me it when I phoned weeks ago. He advised me to return the disk to where I had bought it. Thank you for the help.
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