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06-19-2012 08:13 PM
Csmithwork, welcome to the forum.
When requesting help, you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them.
In the meantime, try updating the drive for the card. Is the video card new?
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I am not an HP employee.
06-20-2012 04:45 PM
It's a Dell XPS desktop. I've had it for a few years with no problem using a Samsung monitor. But I swapped the monitor out for a new 23" HP 2311x LED monitor. I downloaded the monitor driver from the disk that came with it. From the control panel I checked my nVidia gforce 8800 GT display adapter on the desktop and it showed a code 43 error. I clicked the update driver button and it said I had the latest driver. Just in case I went to the nVidia website and downloaded the driver from there to no effect. In lieu of that, it looked like the computer defaulted to a basic display adapter that only provided 640x.... screen resolution.
What I did next was to pull out the drivers disk that i got with my computer and i downloaded the other display drivers that the disk listed. Now I get the boot screen but nothing thereafter. Do I now have to replace the video card?