07-31-2014 04:42 PM
I have been using the HP PD5000z to backup my main hard drive for a couple of years.
I now receive the error that the back up is too large and need to either reduce the files being backed up or delete files from the PD5000z.
How do i know which files to delete from the previous back ups on the PD5000z?
The amount of space used on the main drive is 476GB versus a back up drive size of 500GB, so there is enough total space. The previous backups are taking up too much space?
HP pav , windows 7 professional
08-04-2014 08:36 AM
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I understand that you are having issues with your HP PD5000z giving you the error "There is not enough space on your HP SureStore drive. You need to reduce the projected size or remove existing files from your HP SureStore drive." To deal with this I am providing you with the HP Support document: Downloading, Installing, and Using HP SureStore Software which should give you the guidance you require to resolve this issue.
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08-05-2014 08:07 AM
Your post sent me to the standard HP response. The relevant section of the document says =
'Reduce the number of items included in the backup to continue'.
One can reduce the items being backed up for sure, but this defeats the purpose of the backup.
I would like to perform the other option listed in the error message =
'remove existing files from your HP surestore drive'
My question is which files can i remove?