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hp desktop won't boot? do i need a new power supply? hp pavilion p6228p desktop pc (375 Views)
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honorstudent1 Student
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honorstudent1
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Registered: ‎04-30-2012
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hp desktop won't boot? do i need a new power supply? hp pavilion p6228p desktop pc

‎04-30-2012 12:56 AM

I have a HP Pavilion p6228p Desktop PC. A few months ago Windows would freeze and I would restart and it would work, but then it would freeze again. I thought it was hard-drive but I replaced it. I was able to install Windows but now when I turn on the desktop it just goes to the HP logo. I tried setting the bios to system defaults and swapping SATA connections and even tried the old drive. In the bios it's not detecting the hard-drive at all but I can hear the hard-drive spinning up. 

 

Do you think it's the power supply? If so where can I get an replacement. 

 

Thanks in advance. 

 

 

 

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TheOldMan
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Registered: ‎12-31-2008
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Re: hp desktop won't boot? do i need a new power supply? hp pavilion p6228p desktop pc

‎04-30-2012 05:24 AM

If it is not detecting the hard drive in the BIOS, then there is something wrong with either the hard drive, the BIOS settings or the motherboard.  First make sure the connections for the drive are correct and the SATA cable is plugged into one of the SATA connectors, preferable number one which is lower left of the four as described on this page: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01635734&lc=en&cc=us&dlc=en&product=4084598#N44...

If the drive is still not detected, then some troubleshooting should tell which area the problem is.  Start with the BIOS, making sure the correct settings for the SATA detection is active.  A screenshot of the SATA detection screen would be beneficial.

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wb2001
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Registered: ‎09-28-2010
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Re: hp desktop won't boot? do i need a new power supply? hp pavilion p6228p desktop pc

‎04-30-2012 10:48 AM

As pointed out, you have the infamous and problematic M2N78-LA motherboard. It is a known defect.

http://h30434.www3.hp.com/t5/Desktop-Hardware/m8530f-desktop-PC-with-a-m2n78-la-mother-board-doesn-t...

I believe in Pavlov's Law. You toss me points, and I perform better.

To say THANK YOU, press the white star on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.

PS--You can render both Solution and KUDO
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