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hp hpe phoenix h9-1010a clocking 99 degrees temp overheatin g? help please!
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04-18-2012 04:19 AM
Hi HP support forum, i've just recently signed up. I have encountered a problem with my month old desktop computer tower. All of a sudden when i came home, my sister was using my computer and i noticed a really loud fan sound. Like extremely loud, almost similiar to a vacuum. It's unbearable.
My machine has never made this noise. I've entered BIOS > Advanced > Thermal and it's clocking speeds of 4500 rpm's for the first title and 3500 for the other. Sorry but i don't remember what the title was next to it. I think CPU FAN SPEED was 3500. Not quite sure, but i'll get back to it.
I cant edit fan speeds
So i downloaded SpeedFan to see what's going on. Results are:
GPU: 29C
LOCAL: 30C
TEMP 1: 99C (with a fire symbol)
TEMP 2: 25C
HD0: 29C
Core 0: 26
Core 1: 42
Core 2: 35
Core 3: 38
Please bear in mind these temps do fluctuate but i'm really concerned about TEMP1. Which is static and won't budge from 99C.
My Specs Are
i7-2600 CPU @ 3.40GHz
8.00 GB RAM
64-bit OS
NVIDIA GeForce GTX 550Ti, 4019mb
What do i do? Your help will be very much appreciated.
Regards Nathan B.
Re: hp hpe phoenix h9-1010a clocking 99 degrees temp overheatin g? help please!
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04-18-2012 05:42 AM
I recommend that you download and run CoreTemp to see what the temps are instead of SpeedFan.
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Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Re: hp hpe phoenix h9-1010a clocking 99 degrees temp overheatin g? help please!
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04-18-2012 06:30 AM
Re: hp hpe phoenix h9-1010a clocking 99 degrees temp overheatin g? help please!
[ Edited ]
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04-18-2012 07:23 AM - edited 04-20-2012 03:27 AM
nayfen2k7 wrote:
Hi Erico, thankyou for the prompt reply on my topic. Gladly appreciated. I've downloaded Core Temp, just like you said. These are my results. Tj. Max: 98 °C Power: 8.2 - 11.4 °C Core #0 - #3 Fluctuate from 35 °C to 40 °C Am i giving you enough information? Is there anything else you need? Regards
Thanks! That is enough info. Your temps are fine!
Keep checking the drivers & software download are in the web support portal for your PC to see when a BIOS update becomes available to address the fan cycling issue. The HP Suport Assistant should let you know when an update is available. Run the TuneUp application every once in a while.
This is what I mean about the updates that show up now and then for this issue.
You can run CoreTemp in the systray and always be able to easily see that your temps are OK.
I always found SpeedFan to be a bit of a mixed bag and no longer use it.
| **Click on the White Kudos star on the bottom left if you would like to say Thanks.** **Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing** |
Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Re: hp hpe phoenix h9-1010a clocking 99 degrees temp overheatin g? help please!
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04-18-2012 05:47 PM
Yes Core Temp is a very good monitoring app, but you might also try Speccy. I use it quite frequently.
I too rarely use Speedfan anymore.
I like Speccy because it gives you very detailed information about your system.
http://download.cnet.com/Speccy/3000-2094_4-751818
Here is some info about temps for that CPU
http://topshiz.com/what-temperature-should-my-inte
Re: hp hpe phoenix h9-1010a clocking 99 degrees temp overheatin g? help please!
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04-22-2012 10:54 PM
Hi again guys, sorry about the late reply. I've been extremely busy. My computer has functioned normally again. No more annoying vacuum like sounds comming from the CPU fan.
What actually solved the problem was to unplug the computer from all power and just give it a good rest. I know this seems quite boring without any technical troubleshooting. But it worked. I turned it back on and there was no more noise.
Thanks Erico & Hapkiman for the support, i've gained greater knowledge if problems do arise again.
