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Student
ELGODOX
Posts: 1
Member Since: ‎04-09-2014
Message 1 of 2 (202 Views)

hp omni 100 pc flashes red, blue, green, black, white

Hello, I have a problem with the PC HP OMNI 100 ALL IN ONE, when I turn the screen turns gray, then black, then thick lines of red, blue and green. What can be the problem?

HP Support Agent
MechPilot
Posts: 3,142
Member Since: ‎03-11-2014
Message 2 of 2 (180 Views)

hp omni 100 pc flashes red, blue, green, black, white

[ Edited ]

Hi ELGODOX,

 

Welcome to the HP Forums!

 

I see that your desktop's display is experiencing some image-quality issues, and I would be happy to be of assistance! To begin, I will need to ask you a few questions:

 

  • What is the Product and Model Number of your desktop?
  • Is the power cord securely plugged into the computer?
  • Did you install any new hardware or software recently?

 

In the meantime, I recommend following this document on Testing for Hardware Failures (Windows 7). This should help test for any deficiencies in the graphics, display or video.

 

Please re-post with the necessary information, and I look forward to your reply!

 

Cheers

 

MechPilot
I work on behalf of HP



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