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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi:

 

There are no methods for a user to add or change a serial number in any HP business notebook. 

 

It needs to be done by an authorized HP service center using a proprietary BIOS DMI tool that is not available to the public.

 

Paul

HP Recommended

For the HP Compaq 6200 there is the following items that I need to fullfill in BIOS Menu Security - System ID:

Asset tag:

Ownership tag:

Chasis Serial Number:

Product Name:

Enter family Name:

SKU Number:

Enter Build ID:

Enter feature Byte:

Keyboard: US

 

For the keyboard default is US but for the other ones where do I find the information?

HP Recommended

Perfect.  Thanks for the fix.  Saved a ton of time.

HP Recommended

after i replace the lcd turned himself why, I'm laptop serial number on the first viewing, my laptop hp 6530s

HP Recommended

Hi, Paul.

 

I have a new motherboard for Compaq CQ56, the problem is the same - invalid serial number.

Ctrl+A not work. Old BIOS version F.06, New BIOS version F.14.

There is a solution for this model?

 

Thanks.

HP Recommended

Hi:

 

Unfortunately, with notebook PC's you have to take the PC in to an authorized HP service center and have the BIOS tattooed with the applicable info (serial #, etc.), using a proprietary BIOS DMI tool, which is not available for download.

HP Recommended

Just had this issue myself after replacing a motherboard on a Compaq 6200 Small Form Factor.

 

 

As Paul said:

 

Assett Tag: Serial Number

Chassis Serial Number: Serial Number

Build ID: Label on the bottom of the computer - BID

Feature Byte: Label on the bottom of the computer - FeatureByte

**** Case Sensitive. ***** 

**** Do not include spaces. ****

**** Includes every character on the label. ****

**** May have a '.y6' or something similar at the end. ****

**** That IS included. *****

 

 

The Build ID and FeatureByte are essential if the computer is ever reimaged especially for upgrades to Win 8. If those fields aren't filled out, you'll have trouble with reinstalling/upgrading Windows.

 

 

Here's a picture of the labeling. Hope this helps!

 

HPInvalidSerialNumber.jpg

 

HP Recommended

thank you very much

HP Recommended

You say that it is a notbook? If so you will have to use the Branding tool from the HP Tech site.

HP Recommended

Hello,

Need some help. Cannot get in to the bios by pressing F10, I removed the internal battery to try and reset. After that the screen comes up with invalid bios settings press enter to continue. After pressing enter I still get System board 00A Product information not valid.

Thanks

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