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04-04-2012 09:26 AM
I have a hpe 180t pc running windows 7 64-bit and the diagnostics always fails with level 2 cache test. All programs seem to run ok, but the flash player crashes the system. Suspecting level 2 cache problem. Is there a way to disable level 2 cache just to see if this is what causes flash player to crash?
04-05-2012 02:12 PM
Be sure that you are using the 64 bit version of Flash Player.
Post the revision level for the motherboard in your PC and the bios level. The HP Support Assistant will provide the information.
Bios level 5.29 is the latest posted by HP for your PC.
There could be multiple reasons for your issues.
Flash Player is not 64 bit compliant.
Bios is back level
Motherboard is faulty
Diagnostic program is faulty or was designed to produce that error.
04-09-2012 12:17 PM
Dear Big_dave: Here are my version nos.
Bios version 5.29
motherboard version 1.04E01
I reinstalled the hardware diagnostic tools and now level-2 cache test passes. So your guess that perhaps the diagnostic tool is faulty may be true. Once in a whicle the modulo20 memory test fails. Do not know why.
Of course my flash player (both 64-bit and 32-bit) crash the system.
--thanks for your help
04-09-2012 02:25 PM - edited 04-09-2012 02:25 PM