HP Support Forums
Join in the conversation.
10-27-2009 11:31 PM
10-28-2009 07:50 AM
10-28-2009 06:53 PM
06-15-2010 10:08 AM
I have never commented online but after working on this problem for 3 hours to find a stupid wireless button--I figured I owed it to the person that suggested using the F10 and F9 keys. Ok--got out every HP manual I had in the house--the manual told me to go to the HP support screen which talked at length about why there is a wireless "assistant" available. Friend suggested I go online to search out problem---duh-well see only had one laptop at the time (WHICH COULD NOT FIND ANY NETWORKS BECAUSE THEY WERE ALL DISABLED !!!--hence no wireless/no google.....)
So called Concierge service for Costco (certainly quicker than calling out to India for HP assistance..) then Unfortunately got the TV department..But was nice enough to speak with a manager. While I was on hold waiting---read the suggestion above and Hallelujah---same info--restart and use F10, F9, F10. Now--it took 3 steps (versus my 3+ hrs....). I'm pissed that I wasted so much time on something so simple...
However--I didnt realize that F10 took you to a bios screen---u don't have to wait but can push F10 again to close it ....after pushing f9. Im not a technical person but just want to attest that thank goodness for GOOD advice over the internet....Thanks for sharing your wisdom...
09-14-2010 07:33 AM
The light at the top of the keyboard is the button. It does not look like a button. Press it and wait as much as two seconds for the color to change. You will then need to re-establish a connection to the wireless router. Click on the wireless icon next to or near the clock in the task tray of your screen. Choose a connection from the list that appears.
10-23-2010 03:04 PM
I bothered to get a user name and password just so I could thank you guys for going through the trouble of explaining this "fix."
For those of you who have commented that the button above the key board is the button, I can understand why you think this is true, but its not. That button enables or disables the wireless. The "button" we are needing (which does not exist), turns wireless on or off. As frustrating as it is, there is a difference with this computer.
The f10, f9, f10 is the fix. Thankfully, I had access to another computer that I could use to search for the owners manual for the computer. Instead of finding the manual, this was the first hit on my search. Just what needed!
11-02-2010 04:49 AM
Like CMfox, I joined up just so I could reinforce that the f10, f9, f10 (resets BIOS defaults) WILL work to re-enable a dead WI-FI connection fro HP Pavillion dv6000 machines. I came across a number of threads which suggested flashing the BIOS to fix the problem. It sounds like updating the BIOS will fix the WI-FI issue, but resetting the defaults is a lot less nerve wracking, and as long as all other components are operating properly, should work just as well.
Thanks to previous posters for the great advice.
05-18-2011 03:22 AM
Thank you so much !! this really helped. My dad had just come home from Brisbane with the same problem and was getting really fustrated, so your posted really helped me keep him happy thanks