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Student
JeffreyPugh
Posts: 1
Member Since: ‎03-02-2013
Message 1 of 2 (296 Views)

re-enroll fingerprints in Windows 8

I have a Probook 4540 with Windows 8. It now doesn't recognise my fingerprints. So I therefore can't also use HP virus protection etc. How does one re-enrol one's fingerprints given Windows 8? 

 

Distinguished Professor
Kyle_W
Posts: 4,755
Member Since: ‎04-26-2011
Message 2 of 2 (279 Views)

Re: re-enroll fingerprints in Windows 8

Your notebook is an Enterprise/Business model. I would recommend posting this in the HP Enterprise Support Forums for better coverage.

 

You can access the enterprise support forums at the following link.

 

http://h30499.www3.hp.com/

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