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suddenly lose my audio driver and cannot be re-installed (25 Views)
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danny_hplover Student
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danny_hplover
Posts: 2
Registered: ‎04-06-2012
Message 1 of 3 (25 Views)
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suddenly lose my audio driver and cannot be re-installed

‎04-06-2012 07:52 AM

justnow i lose my audio driver, when i re-install it back, appears a comment: "driver installation failed: could not find the MEDIA device for this driver"

comment of install

 

 

is there anyone know how to solve this problem?

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Distinguished Professor Distinguished Professor
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ManjunathTech
Posts: 2,984
Registered: ‎01-21-2012
Message 2 of 3 (20 Views)
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Re: suddenly lose my audio driver and cannot be re-installed

‎04-06-2012 08:23 AM

Hi

 

You have a couple of options as I see it please try these steps might resolve your issue.

 

1) Try doing a system restore on the unit where the unit was working fine.

 

2) Try updating sound driver & Bios from HP website.

 

Let us know how it goes!

 

*Although I am an HP employee, I am speaking for myself and not for HP.

****Click the White Kudos star to say thanks****

****Please mark Accept As Solution if it solves your problem****

 

Regards

Manjunath

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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danny_hplover Student
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danny_hplover
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Registered: ‎04-06-2012
Message 3 of 3 (17 Views)
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Re: suddenly lose my audio driver and cannot be re-installed

‎04-06-2012 08:33 AM

Hi Manjunath!!

 

Thx for your comment, appreciate that!! i did, i had restored my system and also try to install driver sp32646.exe and it's failed, too... :smileyfrustrated:

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