HP Support Forums
Join in the conversation.
11-26-2009 10:51 AM
I have a HP Pavilion a824n desktop PC with two 128 MB memory sticks. I have now purchased two 512 MB (part# P5300U#ABA) memory sticks which is what HP gives as the only ungrade for this computer. My question is when I receive these memory sticks in the mail and go to install them, do I need to remove the two 128 MB memory sticks? Or can I leave them in (as there are 4 memory slots) and add the two 512 MB memory sticks that I have purchased? If I have to remove the two 128 MB memory sticks, I will lose all the information on the computer so I would need to back that up some how correct, before I install the two 512 MB memory sticks? Can I add another two 512 MB memory sticks later to replace the two 128 MB memory sticks without losing any information or will I need to back every thing up then also? Thanks for any help! I'm not well versed with the computer but, I'm always learning.
11-26-2009 11:09 AM
You will not loose your data if you remove the old sticks of memory.
Just shut down the system, unplug the power, wait 30 sec and then install the two 512MB sticks and that should do it. (make sure you look at the keyed notches at the bottom of the RAM sticks and install the memory in the correct orientation
If you experience issues, remove the 128MB sticks and see if it works normally with just the 512MB sticks.
11-26-2009 12:34 PM
11-26-2009 02:33 PM
11-26-2009 08:47 PM