Question
Reply
 
Student
nevadanic0111
Posts: 1
Member Since: ‎09-28-2010
Message 1 of 4 (6,186 Views)

wireless mouse not working

My wireless mouse stopped working new battery's are in RED light flashing under mouse.Wireless keyboard is working.All came with my Pc Pavilion Elite m9150f is there a fix for this mouse or do I need to replace it.

Associate Dean
wb2001
Posts: 5,101
Member Since: ‎09-28-2010
Message 2 of 4 (6,182 Views)

Re: wireless mouse not working

You probably need to resync the module on the back of your CPU.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00006821&lc=en&dlc=en&cc=us&product=3644726#N96

To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved.
You can render both Solution and KUDO

The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me points, and I perform better.

(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t CTO,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W Corsair, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W Corsair, 1T HD SATA 6Gb/s
Printer -- HP OfficeJet Pro 8600 Plus
Student
maddog90
Posts: 1
Member Since: ‎09-03-2011
Message 3 of 4 (5,816 Views)

Re: wireless mouse not working

Just bought an hp touchsmart310.  Everything but the wireless mouse works fine.  It only operates intermittantly.  Sometimes the red light under the mouse get more dim and flickers.  The pointer either disappears entirely or it freezes on the monitor display.  I did the troubleshooting procedures for both the mouse and the wireless keyboard and the receiver's blue light illuminates like there's a good connection.  For a while the mouse works fine and then it start acting up.  What is the solution to this problem besides replacing the mouse or taking back the computer?

Teacher
pctech33
Posts: 229
Member Since: ‎02-03-2011
Message 4 of 4 (5,708 Views)

Re: wireless mouse not working

Hi,

 

HP wireless mouse may not work due to improper connection of the receiver. If unknowingly you connect the receiver to a different port, then it may cause serious issue with HP wireless mouse. If the connected port is corrupt and if the port is experiencing any problem, then the wireless mouse may not work properly. In order to resolve this issue, you need to repair the port.

_______________
Life is too serious to be taken seriously
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation