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02-18-2012 06:03 PM
A few months ago I purchased a brand new HP desktop with a top of the line AMD FX processor. However, it seems that there are some issues with them and the gaming platform Steam. Several games won't run, such as Total War: Shogun 2, on an AMD FX processor. This is a known issue by AMD, and all major motherboard companies have fixed their BIOS to address the issue. (See: http://support.amd.com/us/kbarticles/Pages/STEAMGa
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02-24-2012 11:06 AM
Can you tell me what product model number you have so I can look into this more?
02-25-2012 10:34 AM
Thanks for the response. I was starting to think I wasn't going to get one!
It is model number h8-1100z
If you need anything else, just let me know. Thanks for looking into it!
03-07-2012 08:55 AM
Just wanted to let you know this isn't being ignored. It's being worked on and we should have an update soon.
03-26-2012 02:44 PM
Ok. It looks like the BIOS for your PC has been updated (I believe this is the BIOS for your PC, but double-check model in the page heading and the OS version just to be sure):
This should be what you need. I hope this helps and thanks for the feedback.