Access 2007 hangs/stops responding (41142 Views)
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Honor Student
mpfauteux
Posts: 2
Registered: ‎03-05-2012
Message 41 of 45 (1,863 Views)

Re: Access 2007 hangs/stops responding

I am having the «not responding» issue with Access 2007 when I try to open some tables, not all. The tables are Access 2000 format. They all open fine when accessed through a form. The desgn view of each table also works fine. I can open these tables with Access 2002, no problem (I have both Access 2002 and 2007 installed on my HP laptop and I will not unintall Access 2002 until this is resolved).

The tables are on a network and open fine with other, non HP, laptops.

I saw the thread about HP Protect Tools, I can not find any reference to HP Protect Tools in my laptop, no software, no programs showing up in Control Panel installed programs list, nothing.

There is the finger print thing, but I have never activated that.

So what gives?

Student
EnriqueAvina
Posts: 1
Registered: ‎03-13-2012
Message 42 of 45 (1,825 Views)

Re: Access 2007 hangs/stops responding

FIXED!!!! FYI, installing Windows 7 service pack 1 did not fix the problem. In my case, the problem was caused by HP Protect Tools. After SP1 failed to fix the problem, I found a thread on the HP forums calledAccess 2007 hangs/stops responding. That put me onto HP Protect Tools as a possible cause for the problem. On my computer, here is what I had to do:

Before each step, I had to open my Task Manager and kill dpagent.exe
1) Uninstall Privacy Manager for HP Protect Tools. Reboot.
2) Uninstall Device Access Manager for HP Protect Tools. Reboot.
3) Uninstall Drive Encryption for HP Protect Tools. Reboot.
4) Uninstall HP Protect Tools Security Manager. Reboot.

I can now open any table and Access doesn't freeze! (FYI they are just regular, simple tables with alphanumeric data only).

Hope this helps someone else out there experiencing the AppHangB1 error with msaccess.exe

Honor Student
mpfauteux
Posts: 2
Registered: ‎03-05-2012
Message 43 of 45 (1,818 Views)

Re: Access 2007 hangs/stops responding

I uninstalled the fingerprint utility or protection software. I had never activated this feature, I really fail to see it's usefulness, and I can easily see where it could become a liability instead of a positive thing, whatever...

Access tables now open just fine.

Student
ITGEEK-SCORPIO
Posts: 1
Registered: ‎09-12-2012
Message 44 of 45 (1,463 Views)

Re: Access 2007 hangs/stops responding

You are a genius gsteer.  That solved my problem as well and I have an HP 8000 Elite.  THANKS!!!

Student
torchis
Posts: 1
Registered: ‎02-12-2013
Message 45 of 45 (1,040 Views)

Re: Access 2007 hangs/stops responding

I had my database for 4 years and never had this problem.

I've moved to a EliteBook 8440p laptop this month and the tables started hanging, the MS Access Not responding. Even very simple tables, which I tried to open directly, not even using macros.

 

I have uninstalled the HP ProtectTools Security Manager service and it now works!

Fantastic!

Thanks a lot for advice.

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