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Re: Adding RAM will not complete boot (57 Views)
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Big_Dave
Posts: 17,059
Registered: ‎07-17-2009
Message 11 of 12 (68 Views)

Re: Adding RAM will not complete boot

Hi,

 

Be sure that the dimms meet the below specifications.  Try one dimm at a time.  Remove any PCI and PCI-E cards and if necessary connect the monitor to the motherboard VGA port.  Don't use any adapters.

 

Asterope memory.jpg

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Honor Student
pbbgso
Posts: 7
Registered: ‎05-01-2012
Message 12 of 12 (57 Views)

Re: Adding RAM will not complete boot

I think you're on the right track.  I have 2 video cards I'm using, so I unplugged them and plugged one of the monitors directly into the video port on the motherboard.  The machine booted right up and recognized the new RAM.  Unfortunately when I turned it off and plugged the cards back in and started it up it did the same thing with getting stuck at the Windows splash screen.  I guess I"ll have to try to find better video drivers.  Thank you so much for your help!

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