- HP Support Forum Home
- >
- Desktop & Monitors
- >
- Lockups/Freezes
- >
- Re: Adding RAM will not complete boot
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Adding RAM will not complete boot
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-10-2012 08:04 PM
Hi,
Be sure that the dimms meet the below specifications. Try one dimm at a time. Remove any PCI and PCI-E cards and if necessary connect the monitor to the motherboard VGA port. Don't use any adapters.
Re: Adding RAM will not complete boot
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-11-2012 07:00 AM
I think you're on the right track. I have 2 video cards I'm using, so I unplugged them and plugged one of the monitors directly into the video port on the motherboard. The machine booted right up and recognized the new RAM. Unfortunately when I turned it off and plugged the cards back in and started it up it did the same thing with getting stuck at the Windows splash screen. I guess I"ll have to try to find better video drivers. Thank you so much for your help!
