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Re: At start up, after the password login, it changes to a different start up and freezes. (72 Views)
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ladeanderson Student
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ladeanderson
Posts: 1
Registered: ‎08-09-2012
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At start up, after the password login, it changes to a different start up and freezes.

‎08-09-2012 01:14 PM

I have an HP Pavilion a6712f. When I start it up the screen is black and white. I return on the start Windows in normal mode. Then my password screen comes up. I type in the pass word and it says welcome. Then it says it is setting up a new login. This login, no matter what I try freezes eventually. I ran diagnostics. I found an error code BIOHD-1, but everything is conected properly. I haven't added any hardware recently. The smart short self test fails and the surface scan test fails. I don't think it is the hard drive though. It also tells me I have no previous start up points to recover, which is not possible, I set start up points at least once each week.

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Professor Professor
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Danjen
Posts: 2,520
Registered: ‎07-10-2012
Message 2 of 2 (72 Views)
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Re: At start up, after the password login, it changes to a different start up and freezes.

‎08-09-2012 01:58 PM

Why don't you think it is the hard drive?

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