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BSOD’s and boot errors on HP Blackbird 002
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02-10-2012 03:14 PM
Hello,
I have a HP BLACKBIRD 002 LC with Quad Core - Intel(R) Core2(TM) Quad-Core 2.4GHz Q6600, 2 GB 1066MHz CORSAIR PC2-8500 DDR2 SDRAM, ASUS Striker Extreme, NVIDIA GeForce 8800 GTX, with 768MB of GDDR3 SDRAM running Microsoft Windows Vista Ultimate.
I’ve had it since December 2007 and have had no problems whatsoever until this past December (2011). Around the 30th or 31st of December, I started getting Blue Screens of Death (BSOD’s) at random points all with multiple and variable errors. I’ve tried going into SAFE mode and SAFE mode with networking to resolve the issue, but would eventually get a BSOD. Sometimes now, it won’t even power on the monitor or it shuts down completely when I try to enter the BIOS setup. Other times, it boots into the NVIDIA boot agent and then exits due to some error.
Prior to December 2011 and the errors, I did not install any new hardware nor any major software, besides routine software upgrades that would pop up. I conducted weekly scans with AVG virus software. Last major thing I did was uninstall a game.
Since then I have tried changing the power source cabling, checking the seating of components and cabling inside, recovering Windows to earlier images (20 and then 15 December), re-installing Windows, replacing the CMOS battery, and running whatever memory or hardware diagnostic tools that I can find in the internal menus and the Vista CD. My brother-in-law, who works as an IT help desk guy, took a look at it remotely and couldn’t figure it out. I sent him some of the Minidump files(which I still have and can send) and the best he could isolate was consistent errors in the Minidump files with this “ntkrnlpa.exe ntkrnlpa.exe+1026e0 0x82411000 0x827cb000 0x003ba000 0x4ea6b87e .”
I did not make a recovery disc since the shadow copy backed everything up. I do have a full system image from earlier in December that I can use to recover my files, so at this point I’m fine with restoring the factory settings if that’s even possible.
I have no idea what to do next, so would appreciate any advice. Thanks.
