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Bad keyboard causing random lockups and not allowing booting up? (106 Views)
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Student
antha71
Posts: 1
Registered: ‎02-11-2012
Message 1 of 1 (106 Views)

Bad keyboard causing random lockups and not allowing booting up?

Will a bad keyboard, or keyboard port, make a computer lockup and keep it from rebooting? 

 

I have a slimline s3200n that has been having random lockups.  When I try to reboot it, it gets stuck at the startup screen (the one where you get the F9, F10, etc options).  I can hit F9 for hours and the computer does nothing.  I have to do another hard shutdown and if I wait for a little bit the computer will start back up again.  Will work fine, then randomly lockup and go through the cycle again.

 

I tried to run the Hardware diagnostic utility but it gave me an error, didnt write down the exact error, but it was a timeout error while gathering hardware information.

 

I am using the keyboard that came with the computer and I do not have another keyboard to use for a test.

Please use plain text.