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08-15-2012 10:48 AM
Hello, I have a HP w20 and w22 Flat Panel LCD Monitor. I am using current version of OS X. Yesterday the screen went blank (or goesd to sleep immediately.
I don't know if it is a conflict with a software update, etc. This has occured once before and customer service was able to provide me with a fix that isn't listed in the manual.
08-15-2012 11:08 AM
Is there a step I can use to reset the monitor? maybe by pressing a couple of the monitor's buttons? The screen goes blank (or to sleep) immediately - so I can't go into any of the system controls.