Blue Screen Crash on e9180f

[melixhp]

I randomly get Blue Screen crashes (maybe once a day) on my HPe9180f. This happened with Vista and now I even updated to Windows 7 Pro (64bit) and I still have them. I have updated all drivers through the hardware config. in the control panel.

Here is what I get after the system reboots.

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7600.2.0.0.256.48
  Locale ID:    1033

Additional information about the problem:
  BCCode:    124
  BCP1:    0000000000000000
  BCP2:    FFFFFA8009B45618
  BCP3:    0000000000000000
  BCP4:    0000000000000000
  OS Version:    6_1_7600
  Service Pack:    0_0
  Product:    256_1

Files that help describe the problem:
  C:\Windows\Minidump\011211-155579-01.dmp
  C:\Users\Andrew\AppData\Local\Temp\WER-217309-0.sysdata.xml

[Santo21]

Since the computer is crashing in 2 different OS's, it could be either with the computer BIOS or its hardware. Check the BIOS version in your computer, it should be 5.29 or greater. If the BIOS version is less then install the latest BIOS. Before installing it take a backup of all your important files and folders.

[jjneitling]

I was having the same problem.  My computer was out of warrenty (bought Sept 2009) but through this forum and support, HP had me send the computer to them to "replace the motherboard."  The computer was returned as repaired and I hooked it back up Thursday.  So far, it is working as it should--no blue screens or hangups.  According to the repair notes received, the component IPMTB-TK/HP was replaced because "BIOS CORRUPTED."

The turnaround time was less than a week and I am, so far, pleased with the result.

[Knute]

Go into the BIOS (press F10 when you see the HP splash screen on bootup) and navigate to the Diagnostics Tab, then select Memory and/or Hard Drive tests and see if either of those return an error.