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01-12-2011 05:38 AM
I randomly get Blue Screen crashes (maybe once a day) on my HPe9180f. This happened with Vista and now I even updated to Windows 7 Pro (64bit) and I still have them. I have updated all drivers through the hardware config. in the control panel.
Here is what I get after the system reboots.
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7600
Service Pack: 0_0
Files that help describe the problem:
01-12-2011 06:19 AM - edited 01-12-2011 06:19 AM
Since the computer is crashing in 2 different OS's, it could be either with the computer BIOS or its hardware. Check the BIOS version in your computer, it should be 5.29 or greater. If the BIOS version is less then install the latest BIOS. Before installing it take a backup of all your important files and folders.
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01-15-2011 08:50 AM
I was having the same problem. My computer was out of warrenty (bought Sept 2009) but through this forum and support, HP had me send the computer to them to "replace the motherboard." The computer was returned as repaired and I hooked it back up Thursday. So far, it is working as it should--no blue screens or hangups. According to the repair notes received, the component IPMTB-TK/HP was replaced because "BIOS CORRUPTED."
The turnaround time was less than a week and I am, so far, pleased with the result.
01-19-2011 08:11 AM
Go into the BIOS (press F10 when you see the HP splash screen on bootup) and navigate to the Diagnostics Tab, then select Memory and/or Hard Drive tests and see if either of those return an error.