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Honor Student
jsnowd02
Posts: 3
Member Since: ‎12-09-2009
Message 1 of 10 (3,481 Views)

Boot screen freeze p3280a - Windows 7

[ Edited ]

I bought a HP p3280a (is that model number any use to you?) a couple of weeks ago with Windows 7 loaded on it. At first it worked a treat but the other night something weird happened. I tried to start it up and it froze on the blue HP boot screen and wouldnt go any further, and none of the options (boot menu etc) seemed to work.

This was extremely frustrating and i assumed there was some kind of hardware failure. However when i was almost ready to throw in the towel and take it back to the store, i played around a bit more and found that i could access the boot menu if i was quick enough on the key when the boot screen appeared. After a bit of mucking about i found that the computer would boot perfectly normally if i turned the diagnostic screen option on.

So now at least i have a working computer again, but the same problem recurs if i turn the option off again. Is there a problem with the BIOS or whats the story?

Any help would be appreciated.

Josh

PhD Student
PC_Tester
Posts: 1,475
Member Since: ‎05-23-2009
Message 2 of 10 (3,455 Views)

Re: Boot screen freeze p3280a - Windows 7

I can't find the system model on www.hp.com/support

 

Can you check your model number again?

Honor Student
jsnowd02
Posts: 3
Member Since: ‎12-09-2009
Message 3 of 10 (3,446 Views)

Re: Boot screen freeze p3280a - Windows 7

double checked that.... its definitely correct. it has a quad core "q4800" processor, 4gb RAM, 750gb hard drive, NVIDIA GeForce 220 graphics card and running 64bit windows 7

PhD Student
PC_Tester
Posts: 1,475
Member Since: ‎05-23-2009
Message 4 of 10 (3,435 Views)

Re: Boot screen freeze p3280a - Windows 7

What BIOS version are you running?

PhD Student
PC_Tester
Posts: 1,475
Member Since: ‎05-23-2009
Message 5 of 10 (3,434 Views)

Re: Boot screen freeze p3280a - Windows 7

Can you check your model number yet again. I think you mean p6280a, not p3280a.

 

Honor Student
jsnowd02
Posts: 3
Member Since: ‎12-09-2009
Message 6 of 10 (3,412 Views)

Re: Boot screen freeze p3280a - Windows 7

Sorry, im a dumbass. You are right, it is p6280a. Bios is American Megatrends Inc 5.02, 14/08/09

Honor Student
csrchmnd
Posts: 2
Member Since: ‎12-13-2009
Message 7 of 10 (3,400 Views)

Re: Boot screen freeze p3280a - Windows 7

I have a p6140f that just did the same thing this morning.

Is there a fix other than getting lucky as the other person did?

PhD Student
PC_Tester
Posts: 1,475
Member Since: ‎05-23-2009
Message 8 of 10 (3,379 Views)

Re: Boot screen freeze p3280a - Windows 7

[ Edited ]

csrchmnd. Use the steps here and see if this helps for now..

 

After a bit of mucking about i found that the computer would boot perfectly normally if i turned the diagnostic screen option on.    (jsnowd02)

 

You can do this in BIOS by pressing F10 to get into BIOS.

 

What system model do you have and which BIOS version are you using?

 

jsnowd02 was using 5.02 where he had issues.

Honor Student
csrchmnd
Posts: 2
Member Since: ‎12-13-2009
Message 9 of 10 (3,362 Views)

Re: Boot screen freeze p3280a - Windows 7

I have a model p6140f s/n MXU9220BO0 or maybe the zeros and "O's" are mixed.

Purchased 7/29/09 and updated to windows 7 without issues until now.

I tried to get the computer to respond to the "F10" command and the others but it is unresponsive once the HP screen shows.

At that same time the hard drive light goes on for a brief period and then out.

I tried unpluging everything and then holding the power switch down for 30-40 seconds.

Then I reapplied power but get to the same screen where it freezes.

What esle can I try?

Teacher
mancy_techno
Posts: 105
Member Since: ‎09-07-2010
Message 10 of 10 (2,442 Views)

Re: Boot screen freeze p3280a - Windows 7

[ Edited ]

The drivers are a major cause of Windows 7 freezing. Even though the devices would be compatible there may be some driver conflicts which lead to screen freezing in a Windows7 PC. Moreover, the drivers may not be updated. To check on the right drivers and updates manufacturer’s website can be referred. Screen freezing can also occur if the Windows registry files are not organized and have flaws. To resolve it perform a cleaning on the system. Even applications like ncleaner can be used to clean the registry.

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