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Can't get past desktop after boot (282 Views)
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mstamour12 Honor Student
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mstamour12
Posts: 2
Registered: ‎09-23-2009
Message 1 of 2 (282 Views)
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Can't get past desktop after boot

‎01-15-2011 05:27 PM

I have a HP Pavillion a2600n AMD Athlon dual core with 2gb of memory, and I'm posting this message from my iPod because any time I try to do anything at all on my computer, windows explorer freezes up. It's killing me that I've restarted the application twelve times now=[
This just started today and I would love to be able to use my computer today. I'm unable to start up any virus scanning software but that's the same for every application so I can't determine if it's a virus or not, but this is a family computer so it's possible. If there's anything I can run or test just let me know, thanks!
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DavidPK
Posts: 23,335
Registered: ‎09-24-2010
Message 2 of 2 (259 Views)
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Re: Can't get past desktop after boot

‎01-16-2011 02:56 AM

Hi,

 

I would try running Windows System Restore.

 

Windows System Restore is usaully best run in Safe Mode.  Tap away at f8 as you start the PC to enter Windows Recovery Console.  Use the arrow keys to select Safe Mode and hit enter.  Hopefully windows will not freeze in this mode.  When this has loaded, from the Start Menu, click All Programs, click Accessories, click System Tools and launch System Restore.  Pick a restore point before this 'freezing problem' and then proceed with the restore process.  Windows will reboot as normal.

 

Hope this helps.

 

Regards,

 

DP-K

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Microsoft MVP - Microsoft Windows Expert - Consumer

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