- HP Support Forum Home
- >
- Desktop & Monitors
- >
- Lockups/Freezes
- >
- Re: Computer won't power up
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Computer won't power up
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-06-2012 06:23 AM
I have a M9400z computer. Within the last 7 days, there were 2 occasions that the computer won't start immediately. The green light was on near the power supply. When I unplugged it and plugged it back on, the green light did not light up. I unplugged the machine and opened up the cover to let the air in. I played around with the voltage selection slightly the first time. After a while the machine came back on. Over the weekend, I cleaned up the CPU fan to make sure the ventilation in the computer to be good. The computer acted up again this morning. I played around with the voltage selector again, back and forth between 230 and 115. I could power up the computer again.
I suspected the problem might be due to cooling. When it happens again so soon, there may be more problem. Can it be the power supply? How can I isolate the problem? If it is the power supply, I think that I need to replace it immediately before it damage the rest of the system. Where can I get the spare parts?
Solved! Go to Solution.
Re: Computer won't power up
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-06-2012 06:47 AM
If the green light is not on, then the power supply is suspect. This page says it is 350watt: http://h10025.www1.hp.com/ewfrf/wc/document?docnam
I would check the phsical size to see if it is a normal ATX case size. If it is, then just replace it with a 400watt or better.
Re: Computer won't power up
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-06-2012 12:38 PM
Does anyone know how to get hold of the parts number for the power supply for M9400Z? And if there is any pdf file on how to replace the power supply? Thanks
Re: Computer won't power up
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-06-2012 12:55 PM
Here is the manual for that computer, but nothing on the powersupply: http://h10032.www1.hp.com/ctg/Manual/c01457519.pdf
Here is the parts page: http://h20141.www2.hp.com/Hpparts/Default.aspx?msc
Re: Computer won't power up
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-06-2012 01:13 PM
Thanks a lot for your help
