07-25-2013 11:50 AM
Could you please give me the exact product number for your computer?
If you need help finding it, you can use the following link:
Also, what version of Windows are you using?
11-25-2013 04:51 PM
Hi 987sammycat. You have to open software which uses a web cam.
What is the model number of your computer? What version of Windows is installed?
<How Do I Find My Notebook Model Number>: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&
<How Do I Find My Desktop Model Number>: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&
I work on behalf of HP
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