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09-14-2009 10:34 PM
09-15-2009 04:36 AM - last edited on 09-15-2009 10:00 AM by WendyM
eots, where exactly did you get the information about Pegatron admitting there is a defect in their motherboard? I'd just like to have some hard evidence when I talk to my case manager.
Pegatron sent me several emails regarding this issue and they are the ones who said it's a resistor problem. What really pisses me off is that they will NOT tell HP they have found a problem until HP contacts them with a massive number of failures!!!!! Pegatron is obviously just as corrupt as HP! Pegatron isn't going to approach HP because HP will likely hold them responsible for the cost of a recall. HP isn't going to admit there are a huge number of customers with the same problem because that would hurt their sales and they want to continue selling crap rather than deal with this problem. Clearly HP learned nothing from the notebook fiasco where the GPU's were catching fire and they still refused to acknowledge it as a massing manufacturing flaw. <text deleted>
09-15-2009 07:47 AM
I emailed Carey Holzman and he forwarded my email to an attorney that he has worked with:
"I have worked with Carey on several matters and have filed numerous cases (class actions) involving defective computers including several against HP. I would like to discuss with you your experiences with your Elite computer. Please email or call me at your convenience. If I'm not in, please call my cell. I look forward to hearing from you."
09-15-2009 08:35 AM
Add me to the list of frustrated HP owners!
Got a e9150t , i7-920, 6gb ddr3, 512mb radeon on September 8'th - Froze on the HP splash screen on cold start-up! Spoke to about 10 service reps over the past 4 days. They have had me change everyhting from setting to "discharging" the unit. Also I had one guy who told me to take the CMOS battery out.
All of this and it seemed to temporaily fix the issue but then I got a BSOD when I went to switch users!
I still have about 10 days to send this POS back for a refund...
What the opion out there?- The tech support said not to worry that they can fix it but I am worried!
09-15-2009 08:53 AM
I am so pissed- Its my first "new" pc in 8yrs and I decided to go HP over Dell (my last) - Go ahead call me a fool!
When I told tech about this forum and about the many people listing the same issue- it was if I was speaking another language! (kind of sarcastic- dont ya think- lol)
Well since I have the opportunity I think this thing is going back for a refund and I will look at the Dell xps9000-
I also called the attorney generals office in NY and they were as interested in this as HP!
09-15-2009 08:59 AM