Elite e9150t Freezes/Locks up

[madstopfern]

> I made it come out of sleep mode this morning. Then left to go to work, and come home 5 hours later. It was frozen of course. I have found that if it comes

> out of sleep mode, it doesn't take too long after that to get a freeze or BSOD.

In my case, I've seen hangs hours after coming out of sleep so I'd say you now have a MOBO like mine 

[munsterman2363]

ATTENTION TO WHOM IT MAY CONCERN AT HP...

I too have shared this information along with your own forum to my upper management as I am responsible for the purchasing of various HP hardware for the use in the Security Integrations market. If our compnay, which by the way is also global where to pull something like this with our client base , especially within this lean and competitive economy, we would be looking at restructuring.

I would think that recurring revenue from loyal customers such as those of us posted here and those who remain to be quite would especially be important in today's economy... sadly I have been proven wrong.

[Nounours]

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damndonzi wrote:

when I changed to a real motherboard I noticed 2 things 1) while using the HP CPU cooler the the vreg temp was way to hot, changing to a cooler that blows air down on to the board fixed that instantly and 2) at IDLE the computer was consuming over 30 watts less power than the pegatron was and that leads me to believe that its defective,poor quality or overheating vreg.

Message Edited by damndonzi on 10-30-2009 09:30 AM

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damndonzi,

Could you please point us to the CPU cooler you used? I also want to order the EVGA and wouldn't mind switching the CPU cooler as you suggested. Thanks in advance.

[Lindia]

It's really too bad we can not make the CEO (Mr.. Hurd) use one of those messed up computers and force him to deal with his "tech support" too.

[damndonzi]

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Nounours wrote:

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damndonzi wrote:

when I changed to a real motherboard I noticed 2 things 1) while using the HP CPU cooler the the vreg temp was way to hot, changing to a cooler that blows air down on to the board fixed that instantly and 2) at IDLE the computer was consuming over 30 watts less power than the pegatron was and that leads me to believe that its defective,poor quality or overheating vreg.

Message Edited by damndonzi on 10-30-2009 09:30 AM

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damndonzi,

Could you please point us to the CPU cooler you used? I also want to order the EVGA and wouldn't mind switching the CPU cooler as you suggested. Thanks in advance.

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sure, I purchased the Thermaltake ISGC-400. very cool, very quiet

[leobull]

i noticed the reference to a thermaltake cooler. have you also seen the thermaltake docking station. it comes in single and dual. it handles usb and esata. the big thing is you use internal drives. goodby external drives and a lot cheaper. i have been eyeing the e9280t because i dearly want those 2 esata ports. i have also been watching this forum. i have also learned patience. wait until that new windows version comes preinstalled. and beyond that wait another 2 to 3 months and a new model will come out and maybe the bugs will be worked out.

[gardengal5]

> I made it come out of sleep mode this morning.

how exactly does it go into sleep mode?   Do you have sleep-after-n set?  If so what is n?     Or do you press the sleep button from menu or keyboard?

I have just gotten a chance to coldstart my 9280t after a very long off period.  I  want to be sure of exactly what my next testing step is.  I have auto-sleep set to never.   I may have to start the test cycle from scratch if it is important that auto-sleep kicks in.  (was reading another thread where that seemed to be the case for that person).

[hpsad]

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gardengal5 wrote:

> I made it come out of sleep mode this morning.

how exactly does it go into sleep mode?   Do you have sleep-after-n set?  If so what is n?     Or do you press the sleep button from menu or keyboard?

I have just gotten a chance to coldstart my 9280t after a very long off period.  I  want to be sure of exactly what my next testing step is.  I have auto-sleep set to never.   I may have to start the test cycle from scratch if it is important that auto-sleep kicks in.  (was reading another thread where that seemed to be the case for that person).

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If you want to properly test the system for the defect you should disable all sleep and hibernation options and turn the computer off over night, then turn it on the next day.  If it's going to freeze you don't have to do anything else, it will freeze even when it's idle.

[95mustang]

HP, this is by far the worst customer service I have dealt with as far as large, well-known corporations go. The entire fact that we have to use this thread is absolutely ridiculous. Meanwhile, you guys linger in the background, not giving a rip about all the mess we have gone through. How can a company such as yourselves even begin to let something like this happen? You ought to be absolutely ashamed to be in this business.

Message Edited by 95mustang on 10-30-2009 06:02 PM

[ab9003]

Hp was supposed to call me back in 24 hours to refund this hunk of junk. They never did...its been 2 days now. Has anyone been able to get a refund? Can anybody suggest any viable alternative machines?