Elite e9150t Feezes/Locks up

[skinny_sc]

 That sounds promising! I dropped my lemon off at FedEx today, so we'll see when the new one gets shipped. I know that PC Doctor said that the motherboard of the one I had was also the Pegatron Truckee v1.03 with the American Megatrends 5.13 BIOS. It will be interesting to see if I get shipped a v1.04. I didn't really look closely at the memory modules, but they were blue, so they may have been the same Hynix/Hyundai modules.

This all makes me very down on purchasing a manufactured machine (I had previously built my machines...i just didn't want to go through the ordering parts hassle). If this replacement doesn't work out, I'm definitely requesting a refund and I'll build it.

[rokskid]

I didn't find a version for the motherboard, but it is the pegatron Truckee with 5.13 bios version. My memory is Samsung though.

[andyskrz]

Hi Cee-Cee,

Sorry for the slow reply - I was rebuilding the machine (for the third time) after they sent it back to me from repair (they replaced the HD and it did not help).

My motherboard n the m9600t is Pegatrpn Corporation Truckee (with the same BIOS as yours), Intel X58 chipset .

I opened the computer and it is Pegatron IPMTB-TK v. 1.03 .

I agree with you all that it seems to be a motherboard problem, which explains why these different machines have the same problem.  

[andyskrz]

Cee-Cee,

THANKS! 

Have you tried the machine from a cold boot (i.e. after having it turned off for the night)?

Many people (including me) experience the instability mostly (or even only) on the cold boots.

Please update us if the replacement is problem-free since many of us will try to get replacements and wonder if there are any non-lemons in the HP lineup with the I7 microprocessor.

BTW, my memory is also Korean, but I tried to wun it on ELPIDA memory from Japan and the same problems persisted, which made me rule out the memory in my case.

[Cee-Cee]

andyskrz, and others:  Given the preliminary facts that I have gathered, I am also suspecting the motherboard.  So far, since 8:00pm July 28 (it is now 1:30pm July 30) I have not had any lock-ups nor blue screens.  Based on andyskrz's test of the memory with some other Japanese memory and he's still getting lockups, it seems that memory may not be the problem.  I noticed that the motherboard that I have is a Pegatron Truckee v1.04, whereas the motherboard on the lemon was a Truckee v1.03.  I got this from HP's provided PC Doctor and from running Belarc Advisor (which can be downloaded as freeware from the internet, just Google it).  To get this info from PC Doctor, go to PC Help & Tools (in the Start menu), Hardware Diagnostic Tools.  Once you are there on the PC Doctor window, on the left side under Device Categories, choose System, Scroll down to System Board, click on Device Info for the Motherboard, click on the Detailed Device Info tab.  There you will see info about the Motherboard and its version.  It does not mention that it is a IPMTB-K like the HP's product website says it is supposed to be, but it does mention that it is a Pegatron Truckee v1.03 or v 1.04.  At this early stage, I am hoping that my now having a v1.04 might solve the problem.  Only the test of time will tell.

Being old-school, I do shutdown my computer every night and do a cold start in the morning.  There are a lot of thunderstorms in my area and I do not like the idea of any part of my computer being "on".  Yesterday and today I cold-booted it (more than once due to thunderstorm shutdowns) and it worked fine.

Good luck to all, and keep us posted as I will.

[Cee-Cee]

To all victims of the e9150t (and its cousins) lockup/freeze problem:  It has now been 3 days (72 hours) since I set up the replacement e9150t.  Thus far I have not had any lockups.  With the lemon, I averaged 1 to 3 a day.  I hope that I do not jinx myself, but I wanted to keep you posted as I am sure that you are as concerned while waiting for your replacement as I was.  A lot of our time has already been wasted.  If my replacement continues to work properly, I would conclude that the problem fix was probably the motherboard going from a v1.03 to a v1.04.  The new motherboard only says "Pegatron" on it, unlike the motherboard of the lemon e9150t which read "Pegatron" and "IPMTB-K"  in 1/2 inch high letters just behind the memory chips.

Keep us informed of any successes or continued problems with the replacements once you get and test them.

[skinny_sc]

My replacement is scheduled to arrive Monday, I'll post updates when I receive it. I think the first thing I'm going to do when I get it is crack it open even before starting it. If I can find any indication to it being a v1.03 motherboard, I will probably have to hold back any urge to instantly throw it, or myself, against a wall I'll update as to any findings and will provide some future updates as to whether it works or not after it's running.

Until then, I'm proud of my old system. I had been running ubuntu/linux on it for about a year, but got the impulse to go back to windows (hence the new machine). I downloaded the RC of Windows 7 and put it on and the old 'puter is holding up. It's a AMD Athlon 1900+ (1.47GHz) with 1GB RAM. Thanks to having bought an expensive video card back in the day, it even runs Aero! Touch sluggish compared to what it ran in the XP days, but it runs it pretty well. Just thought I'd share my joy of running windows 7 on a machine that the "update advisor" recommended I get a different machine, saying it may or may not run 7.

[new_e9150t]

I received my replacement today evening. HP was very professional as far as the replacement service is concerned. I would give HP 5 stars for that.

The new PC has been working fine for the last 5 hours without any issues. I am very confident that they know the problem and have taken care of it. I would recommend all those who have freezes and lockups with their e9150t to request for a replacement if it is new or repair if it is more than 21 days old.

I will report back if I see any issues in the replacement I received. I don't think there should be any.

[skinny_sc]

new_ just so we can get a running tally, can you post what the motherboard version is? CeeCee posted earlier in this thread a way to get to the information through the HP PC Doctor tool.

[eots]

I have an e9180f that also locks up after the initial startup after being off all night.  It work fine the rest of the day after a hard reset, so I also doubt this is a heat issue or it would happen more frequently rather than the first startup.